Source note · Troubleshooting Amazon Connect flows
The CloudWatch metric ContactFlowFatalErrors counts the number of times a flow failed to execute because of a system error, which is distinct from a handled error branch.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- CloudWatch metrics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Monitoring your Connect Customer instance using CloudWatch — Amazon Web Services · tier 2 current vendor documentation · Metrics table, row ContactFlowFatalErrors
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-metric-fatal-errors. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-metric-fatal-errors
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-metric-fatal-errors,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-metric-fatal-errors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-metric-fatal-errors},
note = {Source note amazon-connect-flow-troubleshooting-metric-fatal-errors, checked 2026-10-02}
}