Source note · Troubleshooting Amazon Connect flows
For an Amazon Lex V2 bot, the contact's language attribute in Amazon Connect must match the language model the bot was built with; set it with a Set voice or Set contact attributes block.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Lex integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Add an Amazon Lex bot to Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Create a flow and add your Amazon Lex bot, Important box
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-language-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-language-match
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-lex-language-match,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-language-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-language-match},
note = {Source note amazon-connect-flow-troubleshooting-lex-language-match, checked 2026-10-02}
}