AWS's flow best practices say every error branch should be routed to a block that handles the error or ends the contact, and that flows should have no infinite loops.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
flow design
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-bp-error-branches. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-bp-error-branches

BibTeX

@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-bp-error-branches,
  title  = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-bp-error-branches},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-bp-error-branches},
  note   = {Source note amazon-connect-flow-troubleshooting-bp-error-branches, checked 2026-10-02}
}

Read in context