Source note · Amazon Connect contact records and streams
The analytics data lake keeps a fixed, non-configurable rolling 25-month window with the cutoff moving at 00:00 UTC; to keep data longer, customers must copy it to storage they control, for example with CTAS or UNLOAD queries into their own S3 bucket.
Checked 2026-09-24
The 25-month window is fixed. You cannot change the retention period.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- analytics data lake
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Data retention in the Connect Customer analytics data lake — Amazon Web Services · tier 2 current vendor documentation · First paragraph; Retaining data past the 25-month window
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-datalake-25-month-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-datalake-25-month-window
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-datalake-25-month-window,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-datalake-25-month-window},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-datalake-25-month-window},
note = {Source note amazon-connect-data-datalake-25-month-window, checked 2026-09-24}
}