Contact events are published through Amazon EventBridge; their detail-type is 'Amazon Connect Contact Event' and the event source is aws.connect.

Checked 2026-09-24

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
contact events
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-contact-events-eventbridge. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-contact-events-eventbridge

BibTeX

@misc{warmtransfer-claim-amazon-connect-data-contact-events-eventbridge,
  title  = {Amazon Connect contact records and streams: source note amazon-connect-data-contact-events-eventbridge},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-contact-events-eventbridge},
  note   = {Source note amazon-connect-data-contact-events-eventbridge, checked 2026-09-24}
}

Read in context