Source note · Amazon Connect contact records and streams
In May 2025 AWS announced a contact completion event on the contact event stream that signals when a contact has fully concluded, including after-contact work.
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- contact events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-05-01
- Checked
- 2026-09-24
Sources
- Amazon Connect now publishes post-contact completion events to Contact Event Stream — Amazon Web Services · tier 2 current vendor documentation · Announcement body, first paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-completed-event-2025. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-completed-event-2025
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-completed-event-2025,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-completed-event-2025},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-completed-event-2025},
note = {Source note amazon-connect-data-completed-event-2025, checked 2026-09-24}
}