For chat, real-time analysis starts as soon as any block in the flow enables it, and no block later in the flow disables the real-time chat settings.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
flows
Deployment
multi-tenant
Region
not restricted
Release range
applies to the earlier block retained for existing flows
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-chat-no-late-disable. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-chat-no-late-disable

BibTeX

@misc{warmtransfer-claim-amazon-connect-contact-lens-chat-no-late-disable,
  title  = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-chat-no-late-disable},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-chat-no-late-disable},
  note   = {Source note amazon-connect-contact-lens-chat-no-late-disable, checked 2026-09-30}
}

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