Source note · Amazon Connect Contact Lens
Analytics settings are overwritten by each subsequent Set recording and analytics behavior block in a flow; if a later block has post-call speech analytics unselected, no post-call analytics is produced for the call.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- applies to the earlier block retained for existing flows
- Checked
- 2026-09-30
Sources
- Flow block in Connect Customer: Set recording and analytics behavior — Amazon Web Services · tier 2 current vendor documentation · section 'Configuration tips', first bullet Note and 'For calls' bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-analytics-overwrite. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-analytics-overwrite
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-analytics-overwrite,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-analytics-overwrite},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-analytics-overwrite},
note = {Source note amazon-connect-contact-lens-analytics-overwrite, checked 2026-09-30}
}