Source note · Setting up queued callbacks in Amazon Connect
To specify the Set working queue property on the callback tab, a Set customer callback number block must be placed before the Transfer to queue block.
Checked 2026-09-30
you need to add a Set customer callback number block before this block.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Flow block in Connect Customer: Transfer to queue — Amazon Web Services · tier 2 current vendor documentation · Transfer to Callback (scheduling callbacks), Tip under Set working queue
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-working-queue-prereq. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-working-queue-prereq
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-working-queue-prereq,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-working-queue-prereq},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-working-queue-prereq},
note = {Source note amazon-connect-callback-setup-working-queue-prereq, checked 2026-09-30}
}