Source note · Setting up queued callbacks in Amazon Connect
To see only the number of customers waiting for a callback, a queue that takes only callback contacts is needed, and there is currently no way to see the phone numbers of the contacts waiting for callbacks.
Checked 2026-09-30
Currently there isn't a way to see the phone numbers of the contacts waiting for callbacks.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- real-time metrics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Queued callbacks in real-time metrics in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · opening Tip
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-waiting-numbers-hidden. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-waiting-numbers-hidden
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-waiting-numbers-hidden,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-waiting-numbers-hidden},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-waiting-numbers-hidden},
note = {Source note amazon-connect-callback-setup-waiting-numbers-hidden, checked 2026-09-30}
}