Source note · Setting up queued callbacks in Amazon Connect
A configured Store customer input block has the branches Success, Error and Invalid number, and it supports only the voice channel: chat, task and email contacts take the Error branch.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Flow block in Connect Customer: Store customer input — Amazon Web Services · tier 2 current vendor documentation · Supported channels table; Configured block
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-store-input-branches. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-store-input-branches
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-store-input-branches,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-store-input-branches},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-store-input-branches},
note = {Source note amazon-connect-callback-setup-store-input-branches, checked 2026-09-30}
}