Source note · Setting up queued callbacks in Amazon Connect
Outbound caller ID name and Outbound caller ID number are set in the queue settings, reached from Routing, Queues, then the queue to edit.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up outbound caller ID in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Outbound parameters: Set in queue
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-queue-caller-id-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-queue-caller-id-fields
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-queue-caller-id-fields,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-queue-caller-id-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-queue-caller-id-fields},
note = {Source note amazon-connect-callback-setup-queue-caller-id-fields, checked 2026-09-30}
}