Source note · Setting up queued callbacks in Amazon Connect
Maximum number of retries counts retries after the initial callback: a value of 2 means Amazon Connect tries to call the customer at most three times, and a value of 1 means at most two.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Flow block in Connect Customer: Transfer to queue — Amazon Web Services · tier 2 current vendor documentation · Transfer to Callback (scheduling callbacks), Maximum number of retries
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-max-retries-meaning. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-max-retries-meaning
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-max-retries-meaning,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-max-retries-meaning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-max-retries-meaning},
note = {Source note amazon-connect-callback-setup-max-retries-meaning, checked 2026-09-30}
}