Source note · Setting up queued callbacks in Amazon Connect
Only phone numbers claimed in or ported to the Amazon Connect instance can be used as the outbound caller ID number, unless an external number has been activated for custom caller ID through an AWS Support case.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up outbound caller ID in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Outbound caller ID number
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-caller-id-claimed-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-caller-id-claimed-only
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-caller-id-claimed-only,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-caller-id-claimed-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-caller-id-claimed-only},
note = {Source note amazon-connect-callback-setup-caller-id-claimed-only, checked 2026-09-30}
}