The Show view block can be used in the Inbound flow type and not in customer hold, customer whisper, outbound whisper, agent hold, agent whisper, transfer to agent or transfer to queue flows.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-showview-inbound-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-showview-inbound-only

BibTeX

@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-showview-inbound-only,
  title  = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-showview-inbound-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-showview-inbound-only},
  note   = {Source note amazon-connect-agent-workspace-setup-showview-inbound-only, checked 2026-10-02}
}

Read in context