The Show view block branches on the action the agent takes in the view and also has Error and Timeout branches, where Timeout bounds how long the agent may take on that step without changing the customer's experience.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-showview-branches. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-showview-branches

BibTeX

@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-showview-branches,
  title  = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-showview-branches},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-showview-branches},
  note   = {Source note amazon-connect-agent-workspace-setup-showview-branches, checked 2026-10-02}
}

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