Enabling 'This view has sensitive data' on a Show view block keeps submitted data out of transcripts and contact records and hidden from agents by default; flow logging should also be turned off for that segment.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- views
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Show view — Amazon Web Services · tier 2 current vendor documentation · This view has sensitive data section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-sensitive-data-view. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-sensitive-data-view
BibTeX
@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-sensitive-data-view,
title = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-sensitive-data-view},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-sensitive-data-view},
note = {Source note amazon-connect-agent-workspace-setup-sensitive-data-view, checked 2026-10-02}
}