Enabling Customer Profiles requires creating or supplying an AWS KMS key, under which all Customer Profiles data at rest is encrypted.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Customer Profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Enable Customer Profiles for your Connect Customer instance — Amazon Web Services · tier 2 current vendor documentation · Create a KMS key to be used by Customer Profiles to encrypt data (required)
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-profiles-kms-key. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-profiles-kms-key
BibTeX
@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-profiles-kms-key,
title = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-profiles-kms-key},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-profiles-kms-key},
note = {Source note amazon-connect-agent-workspace-setup-profiles-kms-key, checked 2026-10-02}
}