Administrators governed by custom IAM policies need app-integrations:CreateApplication, app-integrations:GetApplication and iam:GetRolePolicy, PutRolePolicy and DeleteRolePolicy in addition to AmazonConnect_FullAccess to add third-party apps.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- third-party applications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Integrate third-party applications in the agent workspace — Amazon Web Services · tier 2 current vendor documentation · Required IAM permissions
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-3p-iam-permissions. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-3p-iam-permissions
BibTeX
@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-3p-iam-permissions,
title = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-3p-iam-permissions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-3p-iam-permissions},
note = {Source note amazon-connect-agent-workspace-setup-3p-iam-permissions, checked 2026-10-02}
}