Source note · Contact center transcription and redaction
Multi-language support for the Webex Contact Center AI Assistant is turned on for an organisation through feature flags, after which an administrator configures the language for each call flow in Flow Designer, and Cisco states that this setting establishes the Transcript Language for all calls processed through those flows.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- transcription
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Multi-language Support for AI Assistant Features — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Admin Configuration
Cite this note
APA
WarmTransfer. (2026, September 16). Contact center transcription and redaction: source note aitrans-language-is-set-per-flow-in-flow-designer. WarmTransfer. https://warmtransfer.net/knowledge/claims/aitrans-language-is-set-per-flow-in-flow-designer
BibTeX
@misc{warmtransfer-claim-aitrans-language-is-set-per-flow-in-flow-designer,
title = {Contact center transcription and redaction: source note aitrans-language-is-set-per-flow-in-flow-designer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/aitrans-language-is-set-per-flow-in-flow-designer},
note = {Source note aitrans-language-is-set-per-flow-in-flow-designer, checked 2026-09-16}
}