Webex retains Customer Assist queue recordings for 360 days by default.
Checked 2026-09-05
Webex retains queue recordings for 360 days by default.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- retention
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Retention policy and storage
Cite this note
APA
WarmTransfer. (2026, September 5). What Cisco AI voice features retain of call audio and transcripts: source note airet-queue-recordings-360-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/airet-queue-recordings-360-days
BibTeX
@misc{warmtransfer-claim-airet-queue-recordings-360-days,
title = {What Cisco AI voice features retain of call audio and transcripts: source note airet-queue-recordings-360-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/airet-queue-recordings-360-days},
note = {Source note airet-queue-recordings-360-days, checked 2026-09-05}
}