Access to the Webex Contact Center Analyzer requires Supervisor or Administrator privileges, and Cisco states that the AI Assistant dashboard and reports appear only if the organisation is provisioned with the AI Assistant add-on.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Contact Center
Subsystem
analytics
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). AI quality management and auto scoring: source note aiasst-reports-need-supervisor-or-admin. WarmTransfer. https://warmtransfer.net/knowledge/claims/aiasst-reports-need-supervisor-or-admin

BibTeX

@misc{warmtransfer-claim-aiasst-reports-need-supervisor-or-admin,
  title  = {AI quality management and auto scoring: source note aiasst-reports-need-supervisor-or-admin},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/aiasst-reports-need-supervisor-or-admin},
  note   = {Source note aiasst-reports-need-supervisor-or-admin, checked 2026-09-16}
}

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