Source note · AI quality management and auto scoring
The AI Assistant Dashboard in the Webex Contact Center Analyzer carries 8 reports: Agent Wellness Breaks, Auto CSAT, Dropped Call Summaries, Agent Summary, Real-time Transcriptions, Topic Analytics Trending Topics and Topic Summary, Real-Time Assist KPIs, and Post-Call and Mid-Call Summary KPIs.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- analytics
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- AI Assistant reports in Analyzer — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · AI Assistant Dashboard, report list
Cite this note
APA
WarmTransfer. (2026, September 16). AI quality management and auto scoring: source note aiasst-dashboard-carries-eight-reports. WarmTransfer. https://warmtransfer.net/knowledge/claims/aiasst-dashboard-carries-eight-reports
BibTeX
@misc{warmtransfer-claim-aiasst-dashboard-carries-eight-reports,
title = {AI quality management and auto scoring: source note aiasst-dashboard-carries-eight-reports},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/aiasst-dashboard-carries-eight-reports},
note = {Source note aiasst-dashboard-carries-eight-reports, checked 2026-09-16}
}