Source note · Agent assist and real-time guidance
Cisco names 5 AI Assistant features as enhanced with multi-language support: real-time transcription, summaries, Real-time Assist which it notes was formerly called Suggested Responses, Auto CSAT, and wellness breaks.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent assist
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Multi-language Support for AI Assistant Features — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Supported Cisco AI Assistant Features
Cite this note
APA
WarmTransfer. (2026, September 16). Agent assist and real-time guidance: source note aiassist-five-features-carry-multi-language. WarmTransfer. https://warmtransfer.net/knowledge/claims/aiassist-five-features-carry-multi-language
BibTeX
@misc{warmtransfer-claim-aiassist-five-features-carry-multi-language,
title = {Agent assist and real-time guidance: source note aiassist-five-features-carry-multi-language},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/aiassist-five-features-carry-multi-language},
note = {Source note aiassist-five-features-carry-multi-language, checked 2026-09-16}
}