Cisco states that its third-party model provider Microsoft represents it will not use customer content to improve Azure OpenAI models and does not store or retain Cisco customer data in Azure infrastructure.
Checked 2026-09-04
Cisco's 3rd party model provider, Microsoft, represents that it will not use customer content to improve Azure OpenAI models and that it does not store or retain Cisco customer data in Azure infrastructure.
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- AI data governance
- Deployment
- webex-suite
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- AI Development, Data Privacy, Security, and Safety — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Data Sources for Training and Evaluation
Cite this note
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: source note ai-dr-microsoft-will-not-train-on-customer-content. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-microsoft-will-not-train-on-customer-content
BibTeX
@misc{warmtransfer-claim-ai-dr-microsoft-will-not-train-on-customer-content,
title = {Contact centre AI data residency retention and training boundaries: source note ai-dr-microsoft-will-not-train-on-customer-content},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-microsoft-will-not-train-on-customer-content},
note = {Source note ai-dr-microsoft-will-not-train-on-customer-content, checked 2026-09-04}
}