Emotion recognition is listed in Annex III point 1(c) of the EU Artificial Intelligence Act, which Article 6(2) incorporates by reference, so an emotion recognition use that is not prohibited is classified as high-risk and carries the Chapter III obligations.
Checked 2026-09-04
- Vendor
- European Union
- Product
- Artificial Intelligence Act
- Subsystem
- AI data governance
- Deployment
- not-applicable
- Region
- european-union
- Release range
- in force as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Regulation (EU) 2024/1689 of the European Parliament and of the Council laying down harmonised rules on artificial intelligence (Artificial Intelligence Act) — Publications Office of the European Union (EUR-Lex) · tier 1 standards and regulators · Article 6(2) and Annex III, point 1(c)
Cite this note
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: source note ai-dr-eu-ai-act-emotion-recognition-is-high-risk. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-eu-ai-act-emotion-recognition-is-high-risk
BibTeX
@misc{warmtransfer-claim-ai-dr-eu-ai-act-emotion-recognition-is-high-risk,
title = {Contact centre AI data residency retention and training boundaries: source note ai-dr-eu-ai-act-emotion-recognition-is-high-risk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-eu-ai-act-emotion-recognition-is-high-risk},
note = {Source note ai-dr-eu-ai-act-emotion-recognition-is-high-risk, checked 2026-09-04}
}