The EU Artificial Intelligence Act requires providers to design AI systems intended to interact directly with natural persons so that those persons are informed they are interacting with an AI system, unless that is obvious to a reasonably well-informed and observant person given the context.
Checked 2026-09-04
Providers shall ensure that AI systems intended to interact directly with natural persons are designed and developed in such a way that the natural persons concerned are informed that they are interacting with an AI system
- Vendor
- European Union
- Product
- Artificial Intelligence Act
- Subsystem
- AI data governance
- Deployment
- not-applicable
- Region
- european-union
- Release range
- in force as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Regulation (EU) 2024/1689 of the European Parliament and of the Council laying down harmonised rules on artificial intelligence (Artificial Intelligence Act) — Publications Office of the European Union (EUR-Lex) · tier 1 standards and regulators · Article 50(1)
Cite this note
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: source note ai-dr-eu-ai-act-ai-interaction-disclosure. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-eu-ai-act-ai-interaction-disclosure
BibTeX
@misc{warmtransfer-claim-ai-dr-eu-ai-act-ai-interaction-disclosure,
title = {Contact centre AI data residency retention and training boundaries: source note ai-dr-eu-ai-act-ai-interaction-disclosure},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-eu-ai-act-ai-interaction-disclosure},
note = {Source note ai-dr-eu-ai-act-ai-interaction-disclosure, checked 2026-09-04}
}