Source note · Agent screen recording in contact centers
NICE CXone ScreenAgent needs TCP 443 for recording and monitoring APIs, UDP 443 or 3478 to the screen monitoring TURN server, and localhost port 31322 except when OS Login is used.
Checked 2026-10-02
- Vendor
- NICE
- Product
- NICE CXone
- Subsystem
- network
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- ScreenAgent for Windows — NICE · tier 2 current vendor documentation · Network requirements / ports
Cite this note
APA
WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-nice-screenagent-ports. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-nice-screenagent-ports
BibTeX
@misc{warmtransfer-claim-agent-screen-recording-nice-screenagent-ports,
title = {Agent screen recording in contact centers: source note agent-screen-recording-nice-screenagent-ports},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-nice-screenagent-ports},
note = {Source note agent-screen-recording-nice-screenagent-ports, checked 2026-10-02}
}