Amazon Connect screen recording supports 64-bit Windows 10 and 11 on x86-64 and ChromeOS version 140 or higher enrolled in a Google Enterprise Domain; macOS is not listed.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
screen recording
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-aws-supported-os. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-supported-os

BibTeX

@misc{warmtransfer-claim-agent-screen-recording-aws-supported-os,
  title  = {Agent screen recording in contact centers: source note agent-screen-recording-aws-supported-os},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-supported-os},
  note   = {Source note agent-screen-recording-aws-supported-os, checked 2026-10-02}
}

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