Source note · Agent screen recording in contact centers
Amazon Connect rule-based screen redaction requires client application 3.0.2 or later, browser extension 2.1.0 or later, and Chrome, Edge or Firefox 120 or later.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- rule-based redaction
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- client 3.0.2+
- Checked
- 2026-10-02
Sources
- System and network requirements for screen recording in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Requirements for rule-based redaction
Cite this note
APA
WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-aws-redaction-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-redaction-prereqs
BibTeX
@misc{warmtransfer-claim-agent-screen-recording-aws-redaction-prereqs,
title = {Agent screen recording in contact centers: source note agent-screen-recording-aws-redaction-prereqs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-redaction-prereqs},
note = {Source note agent-screen-recording-aws-redaction-prereqs, checked 2026-10-02}
}