Amazon Connect lists minimum agent-device requirements for screen recording of a 2.0 GHz CPU (4 cores or 4 vCPU recommended), 4 GB memory and 600 Kbps network, with additional headroom needed for the OS and other applications.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
screen recording
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-aws-min-cpu-memory-network. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-min-cpu-memory-network

BibTeX

@misc{warmtransfer-claim-agent-screen-recording-aws-min-cpu-memory-network,
  title  = {Agent screen recording in contact centers: source note agent-screen-recording-aws-min-cpu-memory-network},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-min-cpu-memory-network},
  note   = {Source note agent-screen-recording-aws-min-cpu-memory-network, checked 2026-10-02}
}

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