Source note · Agent screen recording in contact centers
The Amazon Connect client application talks to the Contact Control Panel over a local websocket on port 5431 on Windows and 35431 on ChromeOS.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- screen recording client application
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- System and network requirements for screen recording in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Network requirements > Port used for screen recording
Cite this note
APA
WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-aws-local-websocket-ports. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-local-websocket-ports
BibTeX
@misc{warmtransfer-claim-agent-screen-recording-aws-local-websocket-ports,
title = {Agent screen recording in contact centers: source note agent-screen-recording-aws-local-websocket-ports},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-aws-local-websocket-ports},
note = {Source note agent-screen-recording-aws-local-websocket-ports, checked 2026-10-02}
}