Using Zoom Contact Center Agentic AI Expert Assist

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085180

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Zoom website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Agentic AI Expert Assist features include orchestrated real-time suggestions, automatic tool execution, a smart response assistant, AI checklists, Ask AI Expert Assist, engagement handover preparation, Live AI Interpreter, real-time text translation, recommended dispositions and Smart Notes. in context
• Zoom's article on using Agentic AI Expert Assist lists a Zoom Contact Center Essentials, Elite or Premium license, with Agentic AI Expert Assist features enabled. disputed in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Using Zoom Contact Center Agentic AI Expert Assist. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-support-kb0085180-using-agentic-aiea

BibTeX

@misc{warmtransfer-zoom-support-kb0085180-using-agentic-aiea,
  title  = {Using Zoom Contact Center Agentic AI Expert Assist},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-support-kb0085180-using-agentic-aiea},
  note   = {Zoom Communications, accessed 2026-10-02}
}