Source record · tier 2 current vendor documentation

Getting started with Zoom Contact Center (admins)

Publisher: Zoom
URL: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059527
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

Zoom's admin getting-started article orders basic setup as: add users, add agent skills, assign skills to agents, create a routing profile, create a queue, then obtain a phone number or create an entry ID, create a flow, customize flow widgets, add a flow entry point, and publish the flow. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Getting started with Zoom Contact Center (admins). WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-support-kb0059527-getting-started-admins

BibTeX

@misc{warmtransfer-zoom-support-kb0059527-getting-started-admins,
  title  = {Getting started with Zoom Contact Center (admins)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-support-kb0059527-getting-started-admins},
  note   = {Zoom, accessed 2026-09-30}
}