Managing auto receptionists

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061421

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom support content; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Zoom Phone auto receptionist answers calls with a personalised recording and routes them to a phone user, call queue, common area phone or voicemail. in context
• A main auto receptionist cannot be duplicated or deleted; removing it requires deleting the site it is assigned to. in context
• When an account has multiple sites, Zoom Phone automatically creates a main auto receptionist for each site. in context
• An auto receptionist can route to an interactive voice response (IVR) menu so that callers select routing options. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Managing auto receptionists. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0061421-managing-auto-receptionists

BibTeX

@misc{warmtransfer-zoom-kb0061421-managing-auto-receptionists,
  title  = {Managing auto receptionists},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0061421-managing-auto-receptionists},
  note   = {Zoom Communications, accessed 2026-09-25}
}