About historical adherence

Publisher

Calabrio (WFO Help Center)

URL

https://wfohelp.com/doc/Content/user-guides/adherence/about-historical-adherence.htm

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Calabrio copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Historical adherence percentage is total time in adherence divided by total work time minus total neutral periods, multiplied by 100. in context
• The historical adherence percentage is shown when the shift has ended, and covers the full shift even when the shift crosses midnight; ongoing shifts show adherence from shift start until now. in context
• States that arrive before or after the scheduled shift do not affect the historical adherence score. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). About historical adherence. WarmTransfer. https://warmtransfer.net/knowledge/sources/wfohelp-about-historical-adherence

BibTeX

@misc{warmtransfer-wfohelp-about-historical-adherence,
  title  = {About historical adherence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/wfohelp-about-historical-adherence},
  note   = {Calabrio (WFO Help Center), accessed 2026-10-02}
}