Vonage Business Cloud | Answer | Transfer (Port) Phone Numbers to Vonage

Publisher

Vonage

URL

https://businesssupport.vonage.com/articles/answer/Transfer-Phone-Numbers-21505

Published

2026-03-26

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Vonage website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The port request needs a recent invoice or Customer Service Record showing customer name, account number, business name, service address and the numbers to port. in context
• Porting a number to Vonage from an external provider requires a Letter of Authorization, which is the legal request for the losing provider to release the numbers. in context
• Once a port date is confirmed it cannot be moved to an earlier date. in context
• In-flight ports are tracked under Phone System > Phone Numbers > Pending Transfers in the Admin Portal. in context
• If the losing account has a PIN it must be supplied in the port request, and a three-digit PIN is entered with a leading zero. in context
• To start a port, confirm the losing account is active, gather the invoice or CSR, sign in to the Admin Portal as Super User or Account Administrator, then choose Create Request on the Dashboard's Transfer Number(s) tile. in context
• A toll-free port cannot be cancelled once its date is confirmed, but the date can be pushed out by up to 14 days from the approved date. in context

Cite this source record

APA

WarmTransfer. (2026, March 26). Vonage Business Cloud | Answer | Transfer (Port) Phone Numbers to Vonage. WarmTransfer. https://warmtransfer.net/knowledge/sources/vonage-support-transfer-phone-numbers

BibTeX

@misc{warmtransfer-vonage-support-transfer-phone-numbers,
  title  = {Vonage Business Cloud | Answer | Transfer (Port) Phone Numbers to Vonage},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/vonage-support-transfer-phone-numbers},
  note   = {Vonage, accessed 2026-09-25}
}