Vonage Business Cloud | Answer | Call Groups

Publisher

Vonage

URL

https://businesssupport.vonage.com/articles/answer/Call-Groups-1117

Published

2026-03-27

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Vonage website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Super Users and Administrators can add or set up a Call Group, but only a Super User can remove one from the account. in context
• A VBC Call Group rings a defined list of up to 25 extensions, either in sequence or simultaneously. in context
• Call Group ring modes are Blast, which rings all assigned extensions at once, and Sequential, which rings them in listed order. in context
• Call Group ring time per extension can be set with Manually Enter up to five minutes. in context
• Unanswered Call Group calls go to voicemail, another extension or a pre-recorded message. in context

Cite this source record

APA

WarmTransfer. (2026, March 27). Vonage Business Cloud | Answer | Call Groups. WarmTransfer. https://warmtransfer.net/knowledge/sources/vonage-support-call-groups

BibTeX

@misc{warmtransfer-vonage-support-call-groups,
  title  = {Vonage Business Cloud | Answer | Call Groups},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/vonage-support-call-groups},
  note   = {Vonage, accessed 2026-09-25}
}