Troubleshooting A2P 10DLC Standard/LVS Brands

Publisher

Twilio

URL

https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-standardlvs-brands

Published

2026-10-07

Updated

unknown

Accessed

2026-10-14

HTTP status

200

License

Twilio website terms of use; copyright Twilio Inc.; no-redistribution; short excerpts and locators only

Source notes citing this source

• Twilio's Standard/LVS Brand troubleshooting guide states appeal-based manual re-vetting carries a $10 fee in addition to normal brand submission fees. disputed in context
• Twilio documents Authentication+ 2FA error codes 21736 (domain not verified), 21737 (2FA expired), 21738 (email undeliverable), 21739 (failed or timed out), 21740 (invalid domain) and 21741 (code expired). in context
• The most common cause of a FAILED Standard or LVS Brand is a mismatch between Business Profile details such as legal name or address and the government tax registration. in context
• A FAILED Standard or LVS Brand can be resubmitted free up to three times; a further API update returns HTTP 400 with error 21724. in context
• A SUSPENDED Brand cannot be updated or used for new Campaigns (error 21731), and its Campaigns cannot send (error 30033) or have numbers added or removed (error 21729). in context

Cite this source record

APA

WarmTransfer. (2026, October 7). Troubleshooting A2P 10DLC Standard/LVS Brands. WarmTransfer. https://warmtransfer.net/knowledge/sources/twilio-docs-a2p-troubleshoot-std-lvs-brands

BibTeX

@misc{warmtransfer-twilio-docs-a2p-troubleshoot-std-lvs-brands,
  title  = {Troubleshooting A2P 10DLC Standard/LVS Brands},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/twilio-docs-a2p-troubleshoot-std-lvs-brands},
  note   = {Twilio, accessed 2026-10-14}
}