Account Settings that Impact Studio

Publisher

Talkdesk

URL

https://studio.talkdesk.com/docs/account-level-settings-that-impact-studio

Published

2025-11-12

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Talkdesk proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• Account-level Business Hours and Timezone settings are used only for reporting, and only when a Studio flow has no Time Based Rules component. in context
• The account Inbound Call Recording setting applies to a Studio flow that has no Record component, and it does not work with Forward to external number. in context
• The account Blocklist setting affects Studio flows. in context
• Account-level Holiday Hours determine routing before a flow's Time Based Rules component runs, and are used for reporting if the flow has no such component. in context
• The Single Device Mode account device setting must be enabled for Talkdesk Studio to work. in context

Cite this source record

APA

WarmTransfer. (2025, November 12). Account Settings that Impact Studio. WarmTransfer. https://warmtransfer.net/knowledge/sources/talkdesk-studio-account-level-settings

BibTeX

@misc{warmtransfer-talkdesk-studio-account-level-settings,
  title  = {Account Settings that Impact Studio},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/talkdesk-studio-account-level-settings},
  note   = {Talkdesk, accessed 2026-10-02}
}