Routing Work with Omni-Channel Fallback Mode

Publisher

Salesforce

URL

https://help.salesforce.com/s/articleView?id=002186102&language=en_US&type=1

Published

2026-05-26

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Salesforce proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

Cite this source record

APA

WarmTransfer. (2026, May 26). Routing Work with Omni-Channel Fallback Mode. WarmTransfer. https://warmtransfer.net/knowledge/sources/salesforce-kb-002186102-omni-fallback-mode

BibTeX

@misc{warmtransfer-salesforce-kb-002186102-omni-fallback-mode,
  title  = {Routing Work with Omni-Channel Fallback Mode},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/salesforce-kb-002186102-omni-fallback-mode},
  note   = {Salesforce, accessed 2026-10-02}
}