Setting up Direct Routing in RingCentral and Microsoft Teams

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Enabling-direct-routing-in-RingCentral-and-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

RingCentral proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• RingCentral for Microsoft Teams Direct Routing needs a RingEX Core, Advanced or Ultra plan, and the legacy Standard, Premium and Ultimate plans are also supported. in context
• Every Teams user moved to RingCentral Direct Routing must have a Microsoft Teams Phone licence. in context
• RingCentral Direct Routing for Teams requires a RingEX Core, Advanced or Ultra plan, or a legacy Standard, Premium or Ultimate plan. in context
• RingCentral states that each Teams end user on Direct Routing must be assigned the applicable Microsoft licensing for phone calls. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Setting up Direct Routing in RingCentral and Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-support-teams-direct-routing

BibTeX

@misc{warmtransfer-ringcentral-support-teams-direct-routing,
  title  = {Setting up Direct Routing in RingCentral and Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-support-teams-direct-routing},
  note   = {RingCentral, accessed 2026-09-24}
}