Using Workflow Studio

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Intro-to-IVR-Studio-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

RingCentral proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In Workflow Studio a node is added by dragging it from the palette onto the workspace, connected by clicking the plus icon on a node and dragging the arrow to the next node, and removed by hovering over it and clicking Remove or selecting it and pressing Delete. in context
• Workflow Studio is opened by expanding the workflow group under Categorization > Workflows, selecting the workflow and clicking Workflow Studio in the left navigation; a new workflow already has a Start node on the canvas, which activates the workflow on an incoming interaction such as a call. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Using Workflow Studio. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-workflow-studio

BibTeX

@misc{warmtransfer-ringcentral-support-ringcx-workflow-studio,
  title  = {Using Workflow Studio},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-workflow-studio},
  note   = {RingCentral, accessed 2026-09-30}
}