Intro to accounts

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Intro-to-accounts-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

RingCentral proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• RingCX agent logins cannot be shared across accounts, and an agent cannot be logged in to more than one account at a time. in context
• Where the same agents must handle interactions for several client organizations, RingCentral recommends placing those clients under a single RingCX account rather than separate accounts. in context
• RingCentral personnel create a RingCX main account for an organization and grant access to it to the organization's top admin, called the root user. in context
• Each RingCX account has its own configuration and default settings, and admin users are assigned to accounts independently. in context
• RingCentral's guidance is that a small business typically needs only one RingCX account, while large enterprises may keep separate accounts per branch and service providers such as BPOs may create a separate account per client. in context
• The root user of a RingCX main account can create additional sub-accounts beneath the main account. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Intro to accounts. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-intro-accounts

BibTeX

@misc{warmtransfer-ringcentral-support-ringcx-intro-accounts,
  title  = {Intro to accounts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-intro-accounts},
  note   = {RingCentral, accessed 2026-09-30}
}