Setting up Nomadic 911 in RingCentral Cloud PBX for Microsoft Teams

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Setting-up-Nomadic-911-in-RingCentral-Cloud-PBX-for-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• RingCentral says Cloud PBX 1.0 for Microsoft Teams will be retired and customers must migrate to RingCentral native Direct Routing. in context
• Nomadic 911 for Teams Direct Routing is enabled by contacting RingCentral support, and every Nomadic 911 user must be associated with the provisioned PBX. in context
• When a caller's location cannot be determined from trusted IPs, RingCentral says the Nomadic 911 call reaches the National Emergency Call Center rather than the local PSAP. in context
• RingCentral's Nomadic 911 setup has admins configure trusted IPs, network sites and subnets, emergency addresses and places, and Wi-Fi access points in the Teams admin center Locations pages. in context
• Once Nomadic 911 is enabled, the RingCentral Services list shows 'RingCentral PBX with E911 PBX 3' with the note that it has an Emergency trunk configured, and users show that service in the Users column. in context
• When a user is connected to both a mapped subnet and a mapped Wi-Fi access point, the Wi-Fi access point determines the emergency address, and new access points can take longer to appear than IPs or subnets. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Setting up Nomadic 911 in RingCentral Cloud PBX for Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-support-nomadic-911-teams

BibTeX

@misc{warmtransfer-ringcentral-support-nomadic-911-teams,
  title  = {Setting up Nomadic 911 in RingCentral Cloud PBX for Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-support-nomadic-911-teams},
  note   = {RingCentral, accessed 2026-09-25}
}