About Queues

Publisher

RingCentral

URL

https://developers.ringcentral.com/engage/voice/guide/routing/queues/queues

Published

2026-07-28

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

RingCentral proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The RingCX admin API exposes a setIsActive operation and a DELETE operation on a queue at /voice/api/v1/admin/accounts/{accountId}/gateGroups/{gateGroupId}/gates/{gateId}. in context
• Queue dispositions in RingCX are the outcomes agents can select after handling a call from that queue, and they are managed in the queue's Dispositions section. in context

Cite this source record

APA

WarmTransfer. (2026, July 28). About Queues. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-dev-ringcx-queues

BibTeX

@misc{warmtransfer-ringcentral-dev-ringcx-queues,
  title  = {About Queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-dev-ringcx-queues},
  note   = {RingCentral, accessed 2026-09-30}
}