About Queue Groups

Publisher

RingCentral

URL

https://developers.ringcentral.com/engage/voice/guide/routing/queues/queue-groups

Published

2026-07-28

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

RingCentral proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The RingCX admin API calls queue groups gateGroups and queues gates; these are the same resources the Admin UI calls queue groups and queues, and the only required field to create one is groupName for a queue group and gateName for a queue. in context

Cite this source record

APA

WarmTransfer. (2026, July 28). About Queue Groups. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-dev-ringcx-queue-groups

BibTeX

@misc{warmtransfer-ringcentral-dev-ringcx-queue-groups,
  title  = {About Queue Groups},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-dev-ringcx-queue-groups},
  note   = {RingCentral, accessed 2026-09-30}
}