Call Queues

Publisher

RingCentral Developers

URL

https://developers.ringcentral.com/guide/voice/call-routing/manual/call-queues

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral developer site terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Call queue membership is changed with POST /restapi/v1.0/account/{accountId}/call-queues/{groupId}/bulk-assign using addedExtensionIds and removedExtensionIds arrays. in context
• In the RingCentral API a call queue is created as an extension of type Department. in context
• The RingCentral developer guide Call Queues page labels the ring types Rotating, Simultaneous and Sequential, where Sequential rings available members one at a time in a set order. in context
• The developer guide Call Queues page describes Rotating as changing the order in which available members are rung so calls are distributed evenly. disputed in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Call Queues. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-queues

BibTeX

@misc{warmtransfer-ringcentral-dev-guide-call-queues,
  title  = {Call Queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-queues},
  note   = {RingCentral Developers, accessed 2026-09-25}
}