Call Queue member presence

Publisher

RingCentral Developers

URL

https://developers.ringcentral.com/guide/voice/call-routing/manual/call-queues-presence

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral developer site terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• acceptQueueCalls controls whether a member takes calls from any of their queues and mirrors DND status; acceptCurrentQueueCalls controls one specific queue. in context
• Setting an extension's dndStatus to DoNotAcceptDepartmentCalls stops queue calls from all queues, and TakeAllCalls turns them back on. in context
• Members can change their own per-queue status only when the queue's editableMemberStatus property is true. in context
• The callQueueId used in RingCentral call-queue API paths is the extension id of the call queue extension. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Call Queue member presence. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-queue-presence

BibTeX

@misc{warmtransfer-ringcentral-dev-guide-call-queue-presence,
  title  = {Call Queue member presence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-queue-presence},
  note   = {RingCentral Developers, accessed 2026-09-25}
}