Source record · tier 2 current vendor documentation

Setting up company call handling in the RingCentral app and Admin Portal

Publisher: RingCentral
URL: https://support.ringcentral.com/article-v2/Configuring-company-call-handling.html?brand=RingCentral&product=RingEX&language=en_US
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: RingCentral website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

RingCentral instructs admins to set the company business hours schedule before managing company call handling settings. in context
Single-site RingEX accounts can manage company call handling in the RingCentral apps and the Admin Portal, while multi-site accounts must use the Admin Portal. in context
Managing company call handling in RingEX requires an admin with Auto Receptionist permissions in the Phone System. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Setting up company call handling in the RingCentral app and Admin Portal. WarmTransfer. https://warmtransfer.net/knowledge/sources/rc-support-configuring-company-call-handling

BibTeX

@misc{warmtransfer-rc-support-configuring-company-call-handling,
  title  = {Setting up company call handling in the RingCentral app and Admin Portal},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/rc-support-configuring-company-call-handling},
  note   = {RingCentral, accessed 2026-10-02}
}